This article is to share our experience about the Kleopatra hotel in Odessa, Ukraine.
We stayed at this hotel 1 night having a 2 days trip to Odessa at the middle of March, 2013.
The hotel has a good location – it is in the center of the city.. but this is the only good thing I can say.
First thing that was not good – we were not able to find the entry. It is inside the yard and the reception is on the 4th floor. So, that took a while before we found an administrator. And this was not really comfortable because we had to go upstairs with all the bags.. and after none opened us we went down and then they (finally) opened and called us back..
The second thing is the cheap interior. Our room (standard) had many yellow spots on foam plastic blocks that covered all the roof and walls. The luster was broken and braided with a green insulating tape..
The third thing and the main one – they have a huge trouble with water supply and none warned us about that. So, just imagine the case when you come to your room traveling 14 hours by train and go to take a shower. You just water yourself and the hot water run stops! You have -1C outside and not too hot inside; you stand wet and in soap foam and no hot water! You clean yourself from the foam, take something on you and go to the administrator to ask what is going on. But they do not know.
To be fair, they fixed something and we had hot water at evening.. it was not very good head but it finally was.. but the morning was completely killed..
The fourth thing – the rooms are not clean.
The fifth thing – the bed was very old and looked very cheap and dirty.
The sixth thing – a water heater for whole floor was located in our room. It was noisy and beeped all the night.